Cancellation Policy - Helm of Banarasi

At Helm of Banarasi, we strive to ensure a seamless shopping experience for our valued customers. Please review our cancellation policy below:

  1. Timeframe for Cancellation

    • To cancel your order, you must notify us within 48 hours of placing the order.
    • You can reach us via:
  2. Eligibility for Cancellation

    • Orders placed for non-customized products are eligible for cancellation if requested within the specified 48-hour timeframe.
    • Customized orders are not eligible for cancellation under any circumstances, as these items are made specifically to your preferences.
  3. Refund Process

    • If your cancellation request is accepted, the refund (if applicable) will be processed as per our refund policy.